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Section: IT & Internet Vacancy 378 |
| Post:Application Support Engineer
|
Salary contractual |
| |
| Requirements and conditions |
| Age: |
Has no value
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| Gender |
Has no value
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| Education: |
no
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| Work schedule: |
Has no value
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| Work place: |
Southampton
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| The announcement text: |
Major, worldwide market leader wishes to augment its existing team with an IT Application support engineer.
The successful candidate will provide a very high quality application support service to internal and external customers by:
·Answering customer queries in a timely fashion.
·Resolving customer problems within times stated in SLA.
·Troubleshooting both remotely and on-site.
·Ensuring upgrades and installations are concluded successfully.
·Liasing with other Engineers to share knowledge and cross-train.
·Providing user-based training both internally and externally.
Skills Required:
·O*S and Software Application Support of large scale RDBMS based products.
·UNIX administration, particularly Solaris.
·MS Operating Systems administration including NT, 2000 + XP.
·IIS.
·Understanding of TCP*IP on Ethernet.
Beneficial: ASP scripting and Perl.
Other Requirements:
·Excellent verbal and written communication.
·Adaptable with an aptitude for development of Consulting and Sales Support skills - requirements gathering and product demonstrations.
·Ability and willingness to travel regularly. Up to 2 weeks away at a time. Average 2-8 days per month.
Ideally this person will be an IT graduate with around two years of industry experience including any of the major software languages.
Proven understanding of Programming and Database concepts is essential.
This is not a hardware*network support position.MSB Technology (a division of MSB International PLC) is acting as an Employment Agency in relation to this vacancy.
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| Contact information |
| Employer: |
|
| Email: |
|
| Phone: |
0141 353 5190
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Publication date: 2009-03-12 15:14:38
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